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Veals Lane, Marchwood
Southampton, SO40 4WW

02380 845759
info@oaklandsresthome.co.uk

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Read some of our lovely feedback

We’re extremely proud of the feedback we’ve received from care professionals, our residents and their families. Please see some of our testimonials below, as well as our latest reviews on carehome.co.uk.

 

I feel so lucky to be well looked after. The staff are so caring, warm and friendly; they couldn’t have done more for me! There is always someone to talk to when I need to as my husband has passed away, so I feel down often. They really are fantastic! I can’t rate Oaklands high enough! I really feel at home!

They have helped me so much. You can see how much they enjoy their work!

Amy (Resident)

Mum was transferred to Oaklands in August after being in hospital since June and was very frail. Although I have not been able to go into Oaklands due to Covid restrictions I was able to do a garden visit in the summer and lately to see her through a Perspex screen. Being able to do skype calls and seeing her on Oaklands’ Facebook is very reassuring.

Mum has been well looked after and has regained her strength, she has settled in well and now joins in with the many activities that are arranged for the residents. The staff are very caring and are extremely helpful and pleasant and keep me informed how Mum is doing. I really appreciate all they do for Mum during these difficult times.

Julie (Daughter of Resident)

To all the wonderful staff at Oaklands,

Thank you for all that you do for Mum, (MS).

We hope that you all had a good Christmas, and we wish you all the best for a much better New Year in 2021.

SJ (Daughter of Resident)

We are delighted with the care Mum receives at Oaklands. During the Covid-19 period, the staff have been amazing. I ring every day and there is always someone willing to talk to me about how Mum is getting on, nothing is too much trouble for them. I can tell by the photographs that Mum is getting on well and is joining in with many of the activities which are on offer. During the lockdown, there have been so many special events and daily activities, all of which are stimulating the residents and giving them such positive experiences. I don’t know where the staff get their energy from.

The management made the decision early on to close Oaklands to visitors and they keep us informed of all changes, even offering video calls with the management where families are informed of all that is happening and can also ask questions. We as a family are very grateful to them for this. They have always had plenty of PPE and have rigorous procedures in place to keep residents and staff safe.

 

Sue (Daughter of resident)

My dad has been at Oaklands since December 2019. Before Covid-19 he had settled well and enjoyed being taken out for afternoon tea or a visiting the hairdressers. He was also being stimulated with the various activities held in the home. Since the lockdown, the care has been amazing, activities within the home have continued and improved. You can call as much as you want and we are updated by phone, social media and have also had our first online meet. I have confidence that they are doing as much as they can to keep everyone safe.

Natasha (Daughter of resident)

My Nan was here for respite. She was so happy and well looked after. The carers were amazing with her and all my family.

J R (Granddaughter of resident)

I have found Oaklands Rest Home to be extremely kind and caring, with a policy of the utmost respect granted to residents within their care. They exhibit a devotion to duty towards their residents, and I am enormously grateful to them for their outstanding care to my 95-year-old mother.

John (Son of resident)

Professional and courteous at all times.

T B (Daughter-in-law of resident)

I just wanted to say how impressed I was after looking round Oaklands Rest Home. The staff couldn’t have been more helpful and welcoming and the home was lovely and bright, fresh and homely and immaculately clean and the rooms were outstanding. Unfortunately,  they were unable to take my auntie and she needed more care, but I wouldn’t hesitate in recommending your home to anyone who needed help with their care. Thank you again to Stacey, Paige and Ashleigh who I spoke to and gave their time in trying to help me, an excellent team.

Beverley (Visitor)

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+02380 84 5759

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