Focusing care on the needs of the individual
Everyone should be consulted on the decisions that affect them. Therefore, when a resident arrives at Oaklands, we sit down with them and close relatives to work out a detailed personalised care plan, which not only sets out the level of care they need, but also their likes and dislikes. It could be as simple as the way they wish to be referred to or when and where they want to eat. We take the time to find out every little detail so their transition is as comfortable as possible.
Innovative person-centred care solutions
We are proud to be the first New Forest care home to adopt innovative technology to regularly capture accurate and relevant information to assist with person-centred care. From medication management, to care planning and activity based software, the solutions we use are specifically designed to put individual needs first and give carers more time to spend with residents.